FAQ
Q: I deleted my welcome email, including my temporary password, how can I login to my account? A: Ask your director to re-send the invitation email.
Mon, 2 Sep, 2019 at 2:43 PM
Q: I am unable to see my dashboard via Explorer. I have cleared my cache and am able to log in for one second before the page turns white. A: Try a ...
Mon, 9 Sep, 2019 at 9:35 AM
Q: I am unable to log in with my email address A: Please try logging in without capital letters. The login filed is case sensitive for security purpo...
Wed, 18 Sep, 2019 at 6:52 AM
Q: When trying to login to the payment portal, my email/password combo give an error. I have tried to request a reset code but receive this error: "U...
Mon, 9 Sep, 2019 at 9:35 AM